Meet our team

Our Staff

Supporting Dr. Silverman and Dr. Boyd is our talented team. Get to know our front desk staff, care coordinator, and nurses.

Alessandra
Administrative Assistant
Kaitlin
Administrative Assistant
Christena
Aesthetic Clinical Specialist
Vanessa
Patient Care Coordinator
Francesca
Medical Aesthetician
Brenda
Registered Nurse

Alessandra

Administrative Assistant

Alessandra is the first face you’ll see and she is excited to welcome you to our clinic. She is an aesthetic graduate with a background in customer service and medical administration. She is passionate about the beauty industry and thrilled to put her customer service skills to good use behind our front desk.

She stays active by playing soccer, skiing, and attending fitness classes. She enjoys spending time with friends and family, and she adores her younger cousins! Alessandra strives to make sure every patient has an excellent experience, and she makes our patients her number-one priority.

Kaitlin

Administrative Assistant

Kaitlin is very passionate about everything health and beauty and has been in the industry for over 15 years. She loves coupling this passion with her customer service experience to help ensure things run smoothly on the surgical side of our clinic. Kaitlin enjoys meeting new patients and chatting with our existing ones daily.

When not in the clinic, you can find Kaitlin doing hair and makeup around the city or keeping busy and spending time with her family at home or at the cottage!

Christena

Aesthetic Clinical Specialist

Originally from the Ottawa area, Christena attended McGill University and graduated with a Bachelor of Science in Nursing. In 1998, she was recruited by the Swedish Company Q-Med (manufacturer of the dermal filler Restylane®) and was part of the team that launched Restylane® in Canada. She worked as a physician educator for Q-Med for 9 years, developing new techniques to inject dermal filler while managing the territory of Eastern Canada. Her knowledge and experience in soft-tissue facial enhancement is top-notch. With Christena’s experience comes great skill and experience in all aspects of aesthetic skin care, including administration of BOTOX® Cosmetic and soft tissue fillers. She is approachable and you can be sure that she will be attentive to your needs and concerns.

She’s been a team member since 2006, and works closely with Dr. Silverman and Dr. Boyd to develop individual treatment plans that respect our client’s goals and provide great outcomes. Christena has built one of the largest non-surgical practices in the city and has treated thousands of patients achieving amazing natural looking results. Christena is an expert in her field. She’s performed a very large number of injectable procedures with an incredibly high rate of patient satisfaction and virtually no complications over many years, building a dedicated and happy clientele.

Vanessa

Patient Care Coordinator

Vanessa joined our team in 2013 and loves being part of the experience for our plastic surgery patients. She has always had a passion for aesthetics. With her background as a medical aesthetician, she loves all things to do with beauty from the inside-out! At your first consultation, she will walk you through the entire process, answer any questions you might have, and schedule any surgeries with Dr. Silverman and Dr. Boyd. She is your go-to person for any questions or concerns you may have from day 1.

She enjoys helping patients throughout the process of achieving their goals of looking radiant and feeling confident. In her spare time you can find Vanessa at her cottage, staying active at the gym, or at the dog park with her Great Dane, Stella.

Francesca

Medical Aesthetician

Our newest Medical Aesthetician, Francesca, is passionate about great results and brings a wealth of knowledge, expertise and care to our team. She has received advanced training in aesthetics, skincare, and laser technologies, having completed her Advanced Clinical Skin Care & Laser Technician certification at the top of her class in 2014. Originally from Montreal, she lived in Western Canada for several years working as a Spa Manager and Medical Aesthetician. Francesca recently moved to Ottawa to be closer to her family – lucky for us! She’s a proud cat mom and known plant whisperer.

We love Francesca’s passion for continuing education – she’s always expanding her knowledge to bring her patients the most up-to-date treatments and techniques. In her own words: “I love working with patients in making them feel like their best selves, and I am so grateful to have found a career I wake up every morning excited about!”

Francesca’s services include:
• Skin Resurfacing
• Intense Pulsed Light (IPL) treatment
• Fibroblast Plasma Skin Tightening
• Chemical Peels
• ZO® Skincare Consultations

Brenda

Registered Nurse

Brenda graduated from Nursing school in 1989 and has been working as a Registered Nurse ever since. She brings over 30 years’ experience from various fields, such as Oncology, Labour/Delivery and Obstetrics, and Dental Nursing, just to name a few. Brenda continues to expand her knowledge of nursing through various courses and workshops. She has completed equipment reprocessing courses and has first-hand, in-depth knowledge of the roles of the scrub and circulating nurse, with a focus on sterility and aseptic technique from her experience as an Operating room nurse at CHEO. She also has current certification in CPR as well as Advanced Cardiac Life Support. Presently, she assists both Dr. Boyd and Dr. Silverman with all minor procedures done in the office.

You will first meet Brenda when you come in for your procedure and her expertise and sense of humour will make you feel both safe and comfortable throughout. Her unique skill set will ensure that you have the best experience and care possible here at Ottawa Plastic Surgery.

When she is not working Brenda likes to keep busy with activities such as gardening, home renovations, soap-making, and knitting. She also loves to travel and try new things. Hiking Machu Picchu and surfing in Playa Grande are among her favourites and she looks forward to hearing about your favourite adventures as well!

Are you human?

Request a Consultation