Our clinic

The OPS Patient Experience

We are the only clinic in Ottawa that specializes solely in aesthetic surgery and are proud to offer a variety of surgical and nonsurgical treatments for breast, body, and face. Our board-certified surgeons and team of aesthetic experts provide an exceptional level of care during your entire experience.

Client-focused care

Dr. Silverman, Dr. Boyd and the rest of our team practice a patient-first approach. We listen to you and tailor treatments and procedures to your individual needs. Client-focused care is founded on the principles that patients feel understood and cared for, and this belief is woven into our practice every step of the way. You will receive individual attention from initial consultation all the way to final postoperative visit. 

What to expect during a consultation

During your first visit to our clinic, our goal is to get you comfortable with our team and your surgeon and to provide a clear understanding of the procedure. You’ll be greeted at reception by Alessandra, our smiley administrative assistant, before your one-on-one sit-down with Dr. Silverman or Dr. Boyd. 

Your consultation is spent meeting with one of our surgeons in a comfortable and private office setting, followed by a focused examination and procedural planning performed in an exam room. Either Dr. Silverman or Dr. Boyd will go over the options, details, expectations, and risks of the surgery, and demonstrate possible results. 

For breast-related consultations, we use VECTRA 3D Imaging to preview potential results with a computer simulation. As well, you will also have the opportunity to try on implants to get an idea of the look and feel, and your anticipated new silhouette and figure. 

After a thorough examination, Dr. Boyd or Dr. Silverman will move the discussion to their office and continue to go through surgery expectations, potential risks, and results. This is your consultation and your body, and we encourage you to ask as many questions as you can think of here. We want to ensure you are comfortable, confident, and informed as you make decisions.

From there, you meet with our Patient Care Coordinator, Vanessa. She will guide you through the administrative side of your procedure, including the cost and booking of your surgery date. 

Virtual consultations

We’ve taken consultations online! Doxy.me is a secure, simple, and private way to consult with your surgeon in the comfort and safety of your home. When you request a consultation, let us know you’d prefer the virtual option and prior to your appointment you will receive a personalized room link.

What to expect after your surgery

Your first follow-up appointment will usually fall on the Friday post-surgery (3-5 days after your procedure). The week after your initial follow-up you can expect to have your sutures removed, and from there we will continue to schedule appointments as necessary. 

Depending on the surgery, the timeline for follow-up can range from 3 months to 1 year. Regardless of the procedure, you can expect to see us a lot post-surgery, and we are available to you 24/7 during your recovery! 

In-house treatments

For added convenience, we perform many procedures from the comfort of our facility, including all of our medical spa services. 

In your consultation, we will clarify whether or not you can expect to be in our office on the day of your procedure.

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